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Preferred Carrier Freeze

Preferred Carrier Freeze Information

In today's competitive telecommunications environment, a significant problem known as "slamming" has developed in which the telecommunications companies chosen by subscribers are changed without their consent. Previously, Monon Telephone Company Inc. verified all changes received before executing them. The Federal Communications Commission ("FCC") has now prohibited us from performing this service. In order to minimize the expense and inconvenience, which may result from "slamming", Monon Telephone Company Inc. now offers its subscribers the additional protection of a "freeze" of their accounts. Subscribers may freeze the carrier providing any or all services; however, FCC Rules require a separate authorization for each service.

If you choose to order a Preferred Carrier Freeze, Monon Telephone Company Inc. will not change the carrier providing service without your direct authorization. This means that before you or anyone else changes your specified carrier, one of the following must occur.

You authorize Monon Telephone Company Inc. in writing to lift the freeze for the particular service.

You orally request Monon Telephone Company Inc. to lift the freeze from the telephone line for which the change is to be made. This telephone call may be on a three-way conference call with the carrier to which you are changing the service and a representative of Monon Telephone Company Inc.. We will ask for identifying information during this call.

These actions are required by the FCC in addition to the FCC's verification procedures for changing a preferred carrier.

In some circumstances, a long distance carrier may change your preferred carrier to or from another long distance company which resells the services of that carrier. Monon Telephone Company Inc. has no way of preventing these changes under the current FCC rules.

There is no charge for establishing a Preferred Carrier Freeze or for lifting the freeze. The charge for changing carriers for any service is $5.00 per lata (interstate and intrastate).

A separate authorization is required for each service for which you request a freeze. As listed on the authorization form, "local telephone service" means dial tone with Monon Telephone Company Inc. ; "IntraLATA toll" means long distance calls within the map on page 6 of the current Monon Telephone Directory; "InterLATA toll" means long distance calls to places outside this area; "international toll" means toll calls to places outside of the United States, its territories and possessions.


PREFERRED CARRIER FREEZE AUTHORIZATION

This form must be signed by person responsible for the Monon Telephone Company Inc. account.

I hereby request and authorize Monon Telephone Company Inc. to freeze the Preferred Carrier on my account on each of the following services as of this date. I understand I will not be able to change my carrier selection unless I lift the freeze. I understand there is not a charge to initiate and terminate this service, and that there will be a charge to change carriers.

Local Telephone Service:
  _______________________________(sign)
IntraLATA Toll Service:
  _______________________________(sign)
International Toll Service: 
  _______________________________(sign)

Account Name: 
  _______________________________(print)
Address:  __________________________________________ 
Telephone Number(s):  __________________________________________ 
Driver's License or
Tax ID Number:
 
 __________________________________________ 
Date:  __________________________________________