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National Do Not Call Registry

National Do Not Call Registry Information

National Do-Not-Call Registry

To register, consumers may call 1-888-382-1222, for TTY call 1-866-290-4236 or by Internet (https://www.donotcall.gov/) at no cost. You must call from the phone number you wish to register.  Subscribers may register their residential telephone number, including wireless numbers, on the national Do-Not-Call registry.

Filing a Do-Not-Call Complaint

In addition to complaints alleging violations of the do-not-call list, you may also file a complaint against a telemarketer who is calling from your state or another state for a commercial purpose (e.g., not charitable organizations) IF:

  • The telemarketer calls before 8 AM or after 9 PM
    - or -
  • The telemarketer leaves a message, but fails to leave a phone number that you can call to sign up for their company specific do-not-call list
    - or -
  • You receive a telemarketing call from an organization whom you have previously requested not call you
    - or -
  • The telemarketing firm fails to identify itself
    - or -
  • You receive a pre-recorded commercial message from someone with whom you do not have an established business relationship and to whom you haven’t given permission to call you
How to File a Complaint

You can file a complaint by e-mail (donotcall@fcc.gov), telephone 1-888-CALL-FCC (1-888-225-5322)

Voice or 1-888-TELL-FCC (1-888-835-5322) TTY, or mail.  Your complaint should include:

  • Name, address, and telephone number where you can be reached during the business day
  • The telephone number involved with the complaint
  • As much specific information as possible, including the identity of the telemarketer or company contacting you, the date on which you put your number on the nation Do-Not-Call registry or made a company-specific do-not-call request, and the date(s) of any subsequent telemarketing call(s) from that telemarketer or company

If mailing a complaint, send it to:

   Federal Communications Commission
   Consumer & Governmental Affairs Bureau
   Consumer Inquiries and Complaints Division
   445 12th Street, SW
   Washington, DC 20554

The National Do-Not-Call Registry gives consumers a choice about getting telemarketing calls at home. Consumers will be able to register online or by phone.  Registration is free.  Most telemarketers will be required to synchronize their call lists with the registry every three months.  Enforcement began October 1, 2003.